Privacy Policy

Shenzhen Xunxun Trading Co., Ltd.
service@ralzue.com

Ralzue™ respects the information customers provide while browsing the store, placing an order, requesting support, or communicating with us.

Information is handled for ordinary store operation and customer-service purposes.

Ralzue™ is operated by Shenzhen Xunxun Trading Co., Ltd.

Depending on how customers use the store, information processed may include contact details, order information, delivery information, device or browser information, store interactions, and correspondence sent to customer service.

This information may be used to operate the website, process and manage orders, provide customer support, maintain store functionality, detect technical or security issues, understand general store performance, and meet applicable operational obligations.

Service providers that support website hosting, order processing, logistics, analytics, communications, or other store functions may process relevant information when necessary to provide their services.

We aim to keep information only for as long as reasonably necessary for the purpose for which it was collected or as otherwise required for legitimate store operations.

Customers may contact us with questions regarding information associated with their interaction with the store. Requests are reviewed according to the circumstances and applicable requirements.

This policy may be updated when store practices or operational requirements change. The version displayed on the store represents the current policy.

Contact Shenzhen Xunxun Trading Co., Ltd. at service@ralzue.com.